What are the common questions about changing my Cricket number?
How much does Cricket charge to change my phone number?
Cricket Wireless charges a $25 fee to change your phone number. This applies whether you change your number online, through the myCricket app, or by contacting customer support.
Changing your number is a relatively simple process, but it's important to factor in that $25 fee before proceeding. Keep in mind that changing your number will affect who can contact you, and you'll need to update your new number with any services or contacts that rely on it. It is also important to note that changing your number is permanent unless you specifically request the old number be reassigned to you (if it's available). The fee covers the administrative costs associated with reassigning a new number to your account and updating it in their systems. Be sure to have sufficient funds in your account to cover the fee, or have your payment information readily available when initiating the change. If your payment fails, the number change may not be processed, or it could be delayed.Can I choose a specific new number when changing with Cricket?
Yes, when changing your number with Cricket Wireless, you typically have the option to choose a new number. You're usually presented with a list of available numbers based on your area code or a specific ZIP code you provide. You can then select a number from this list that you like.
The process usually involves logging into your Cricket Wireless account online or through the myCricket app, or visiting a Cricket Wireless store. Once you initiate the number change process, the system will prompt you to enter a ZIP code. Based on this ZIP code, it will generate a list of available phone numbers for you to choose from. Keep in mind that the availability of specific number combinations or patterns is not guaranteed, and what you see is what is currently available in their inventory.
While you can choose from the available numbers, the extent of customization is limited. You won't be able to enter a specific number and have it assigned if it's not already in the pool of available options. The numbers are generally assigned randomly from the unassigned numbers in that geographical area. If you have a particular number in mind, regularly checking for its availability might be necessary, although there's no guarantee it will become available.
What information do I need to change my Cricket phone number?
To change your Cricket Wireless phone number, you'll generally need to provide your Cricket account PIN or password for verification. In some cases, you may also need to provide the last four digits of your Social Security Number (SSN) if that was used to set up the account. Have your device handy as Cricket may send a verification code to your current number.
Changing your phone number requires verifying your identity and account ownership to prevent unauthorized modifications. Cricket utilizes your account PIN or password as the primary method of authentication. The last four digits of your SSN are used as a secondary verification method in specific situations, such as when you've forgotten your PIN or password, or if there are security concerns. It is always a good idea to ensure that any contact and security information on your Cricket account is up to date. Once you've verified your identity, you can select a new number. You may be able to choose a number from a list of available numbers in your area code, or you might be able to search for a specific area code. Changing your phone number can sometimes impact services linked to that number, so remember to update any accounts that use your old phone number for verification, such as banking or social media accounts.Will changing my number affect my Cricket Wireless plan or services?
Changing your number with Cricket Wireless generally won't affect your existing plan or services, but there are a few crucial points to consider. Your data allowance, talk and text features, and any add-ons should remain the same after the number change. However, you may need to update your number on services linked to your old number, and there might be a small fee associated with the number change itself.
Changing your Cricket Wireless number is usually a straightforward process, but it's important to understand the implications. The most important consideration is that any accounts or services linked to your old phone number will need to be updated. This includes banking apps, social media accounts, email accounts with SMS verification, and any other service that uses your phone number for security or authentication. Failing to update these services could lead to issues accessing them. Furthermore, while your Cricket plan features should remain intact, it's always a good idea to confirm with Cricket Wireless customer support that the change won't inadvertently trigger any unwanted plan modifications. This is especially true if you're on an older, grandfathered plan, as some system updates associated with number changes could potentially cause unintended changes to your plan terms. Double-checking can prevent unexpected surprises. You should also be aware that there is often a charge associated with changing your number; confirming the amount of this fee beforehand will help you avoid any bill shock.How long does it take to change my number with Cricket?
Changing your number with Cricket Wireless is usually a quick process, often completed within a few minutes to a few hours. The exact time can depend on whether you're choosing a new Cricket number or porting a number from another carrier. Porting a number generally takes longer than getting a new Cricket number.
If you're simply selecting a new number from Cricket's available options, the change is usually almost instantaneous once you confirm your selection and the change is processed through your account online or with a Cricket representative. You should be able to begin using your new number immediately or very shortly after. However, if you're porting a number from another carrier to Cricket, the process can take anywhere from a few hours to, in rare cases, a full business day. The delay stems from needing to verify your account information with your previous carrier and completing the transfer authorization. Having all your information readily available and accurate (account number, PIN, name on account, billing address) will help expedite the process. It's always wise to keep your old service active until the porting process is fully completed and your Cricket phone is working with the transferred number.Can I change my Cricket number online or do I have to call?
You can change your Cricket Wireless number online, but there are specific eligibility requirements. You typically need to have been a Cricket customer for at least 30 days and have an account in good standing to initiate a number change through your online account.
Changing your Cricket number online is generally the most convenient option. To do so, log into your Cricket Wireless account on their website or through the MyCricket app. Navigate to the "Account Settings" or similar section, and look for an option labeled "Change Phone Number." The system will usually guide you through the process, allowing you to search for available numbers based on area code and other preferences. Keep in mind that there might be a fee associated with changing your number, and the fee will be clearly presented during the process. If you don't meet the eligibility requirements or encounter any issues changing your number online, contacting Cricket Wireless customer support directly is the alternative. You can call them using your current Cricket phone or another phone. A customer service representative will be able to assist you with the number change, verify your account information, and answer any questions about associated fees or the process itself. It's also a good idea to call if you need a very specific type of number or have unique circumstances that the online system might not accommodate.What happens to my voicemails after changing your Cricket phone number?
When you change your Cricket Wireless phone number, any voicemails associated with your old number are typically deleted and will not transfer to your new number. It's crucial to listen to and save any important voicemails before initiating the number change.
After you change your number, the voicemail box associated with your previous number is generally deactivated. This is because the old number is effectively released back into the pool of available numbers. Any new calls to that number, once reassigned to a new customer, will go to a completely different voicemail box. Cricket does not typically offer a service to migrate or forward voicemails from an old number to a new one during a number change. Therefore, before you proceed with changing your Cricket number, be sure to thoroughly check your voicemail and save any messages you wish to keep. You can usually save them by recording the message using another device (like your computer or another phone) or by using a third-party voicemail-to-text service if available. Once the number change is complete, accessing your old voicemails will likely be impossible.And that's all there is to it! Changing your Cricket Wireless number is a breeze once you know the steps. Thanks for reading, and we hope this guide made the process a little less daunting. Come back and visit us anytime you need help with your Cricket phone or account – we're always here to lend a hand!