Raise your hand if you've ever signed up for a subscription box with the best intentions, only to find your mailbox overflowing with products you don't really need or use. We've all been there! Services like Ipsy are fantastic for discovering new beauty treasures, but sometimes you need to declutter, budget, or simply take a break. Figuring out how to actually cancel can be surprisingly tricky, leaving you feeling frustrated and stuck in a cycle of unwanted deliveries.
Canceling your Ipsy subscription is important for taking control of your finances and preventing unnecessary spending. It's also about managing the flow of products into your home and ensuring you're only receiving (and paying for!) items that genuinely bring you joy. Nobody wants to feel trapped in a subscription; understanding the cancellation process empowers you to make informed decisions about your beauty spending.
What are the most frequently asked questions about canceling Ipsy?
What's the easiest way to cancel my Ipsy subscription?
The easiest way to cancel your Ipsy subscription is generally through their website. Simply log in to your Ipsy account, navigate to the "Account" section, then "Membership," and follow the prompts to cancel. You may need to click through a few options to confirm your decision.
While canceling via the website is usually the most straightforward method, there are a couple of nuances to keep in mind. Ipsy sometimes offers incentives to stay, so be prepared to decline these offers during the cancellation process. Also, ensure you cancel before the billing date for the next month's bag to avoid being charged. The specific billing date varies, so check your account details to confirm. If you encounter difficulties canceling online, contacting Ipsy's customer support is your next best option. You can typically reach them through their website's help center or via email. When contacting customer support, be sure to provide your account details and clearly state your intention to cancel your subscription. Keep a record of any communication with customer support for your reference.How do I cancel Ipsy if I don't see a cancellation option online?
If you're unable to locate the cancellation option on the Ipsy website, the most reliable way to cancel your subscription is to contact Ipsy's customer service directly. They can manually process the cancellation for you.
The most common reason users can't find the online cancellation button is due to being logged into the wrong account, using an outdated version of the Ipsy app, or experiencing a temporary glitch on the website. Before contacting customer support, double-check that you are logged into the correct Ipsy account associated with the subscription you wish to cancel. Also, try clearing your browser's cache and cookies or try accessing the site from a different browser to rule out any technical issues on your end. Sometimes, simply logging out and logging back in can refresh the page and make the cancellation option appear.
If these troubleshooting steps don't work, contacting Ipsy's customer support is the next best option. You can typically reach them through email or through their social media channels (Facebook, Twitter, etc.). When you contact them, clearly state your Ipsy account details (email address and name) and explicitly request the cancellation of your Glam Bag, BoxyCharm, or Icon Box subscription, whichever applies to you. Keep a record of your communication with customer service, including any confirmation number or email they provide as proof of cancellation. This documentation can be useful if you encounter any issues with future billing.
Will I still receive my bag if I cancel Ipsy mid-month?
Whether or not you receive your Ipsy bag after cancelling mid-month depends on the timing of your cancellation relative to your billing and shipment dates. Generally, if you cancel *before* your billing date for the upcoming month, you will *not* receive that month's bag. However, if you've already been billed for the month, you are typically still entitled to receive the bag you paid for, even if you cancel afterwards.
Canceling your Ipsy subscription stops future recurring charges. Ipsy typically bills members on the last day of the month (for the following month's bag). Therefore, to avoid being billed for the next month's bag, you must cancel *before* this date. If you cancel after being billed but before your bag has shipped, you will likely still receive that month's bag as the order has already been processed and the funds have been collected. You simply won't be billed for subsequent months. To be absolutely certain, it’s best to check Ipsy's specific cancellation policy on their website, or contact their customer support. Their policy should clearly state what happens if you cancel after being billed but before shipment. Also, keep an eye on your account status after cancelling to confirm that the cancellation has been successfully processed. You should receive an email confirmation of your cancellation as well.Can I reactivate my Ipsy subscription after I cancel it?
Yes, you can reactivate your Ipsy subscription after you cancel it. Your account will remain active even after cancellation, allowing you to resubscribe whenever you like and pick up right where you left off, assuming there is availability for the current month.
Reactivating your Ipsy subscription is generally a straightforward process. Usually, you can log back into your Ipsy account through the Ipsy website or app using your existing credentials. Within your account settings, there should be an option to reactivate your membership. Clicking this option will typically guide you through a few steps, such as confirming your shipping address and payment information.
Keep in mind that reactivating your subscription doesn't guarantee you'll receive the current month's Glam Bag or BoxyCharm if it's already past a certain date. Ipsy has cutoff dates for each month, and if you reactivate after that date, you might start receiving your subscription from the following month. Ipsy often sends email offers and reminders to former subscribers, enticing them to rejoin with special deals or bonus items. So, keep an eye on your inbox if you're considering coming back to Ipsy!
How do I cancel Ipsy from the mobile app?
Unfortunately, you cannot directly cancel your Ipsy subscription from the Ipsy mobile app. You need to use a web browser, either on your phone or a computer, to access the Ipsy website and manage your subscription settings.
To cancel your Ipsy Glam Bag (or other Ipsy subscriptions), open a web browser and go to Ipsy.com. Log in to your account. Once logged in, navigate to the "Account" section, often found under your profile icon or name. Within the "Account" section, look for "Membership" or "Manage Membership." Here, you should find the option to cancel your subscription. Follow the prompts carefully, as Ipsy may present options to pause or skip a month before offering full cancellation. Be aware that Ipsy often requires you to complete a survey or provide a reason for cancellation as part of the process.
It’s important to note that cancellations must be completed by a certain date (typically the last day of the month) to avoid being charged for the following month's bag. If you cancel after that date, you will still receive, and be charged for, the next bag. After successfully canceling, you should receive a confirmation email from Ipsy. If you don't receive a confirmation, double-check your account on the Ipsy website to ensure the cancellation went through. Keeping a screenshot of your cancellation confirmation is also a good practice.
Is there a cancellation fee for canceling my Ipsy subscription?
No, Ipsy does not charge a cancellation fee to cancel your subscription. You are free to cancel your Ipsy Glam Bag, BoxyCharm, or Icon Box subscription at any time without incurring any additional costs beyond what you’ve already paid for any unfulfilled bags or boxes.
Ipsy operates on a subscription model where you pay in advance for your monthly or quarterly deliveries. When you cancel, you're essentially opting out of future billings and deliveries. You will still receive any bags or boxes you've already paid for prior to canceling. Your cancellation will take effect immediately, preventing any future charges from being applied to your account.
While there isn't a cancellation *fee*, it's crucial to cancel *before* your next billing date to avoid being charged for the following month's bag or quarter's box. Ipsy will send you reminders about your upcoming billing, but ultimately, it's your responsibility to manage your subscription and cancel in time if you no longer wish to receive the service and avoid unwanted charges. Check your account settings on the Ipsy website or app to confirm your next billing date and ensure your cancellation is processed before then.
What's the deadline to cancel Ipsy to avoid being charged for the next month?
To avoid being charged for the upcoming month's Ipsy Glam Bag, Glam Bag Plus, or BoxyCharm, you need to cancel your subscription before 12 PM PT on the last day of the month. If you cancel after this deadline, you will still receive (and be charged for) the next month's bag.
The key is understanding that Ipsy's billing cycle operates on Pacific Time. Therefore, regardless of your time zone, the cancellation deadline is always based on when it's noon in California. Missing the deadline, even by a few minutes, means your subscription will renew, and you'll be charged for and receive the next month's bag. If you're unsure about the exact cut-off time in your local time zone, it's always best to err on the side of caution and cancel a day or two before the end of the month. It's also important to note that canceling your subscription through the Ipsy website or app is the most reliable method. While contacting Ipsy customer support might seem like a viable option, it's not always guaranteed they can process your cancellation request before the deadline, especially during periods of high inquiry volume. Canceling yourself through the designated online process provides immediate confirmation and ensures you're not accidentally charged.Alright, you've officially cancelled your Ipsy subscription! We're sad to see you go, but we totally understand. Thanks for giving Ipsy a try, and we hope you enjoyed discovering some amazing new beauty products along the way. The beauty world is always evolving, so who knows? Maybe we'll see you back here again sometime! Until then, happy glamming!